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Home & Harmony

Property Manager Responds To Weekend Noise Complaint With “What Do You Want Me To Do About It?” Then Hangs Up

In a small town in South Carolina, a frustrated tenant recently shared their experience with a property manager who dismissed their noise complaint with an incredulous, “What do you want me to do about it?” This exchange, which ended with the manager hanging up the phone, left the tenant grappling with what to do next amid ongoing disturbances from loud neighbors.

man and woman standing in front of gas range
Photo by Soroush Karimi on Unsplash

The tenant described their living situation in a cul-de-sac just outside the historical district, an area known for its relative peace and quiet. However, they recounted that since moving in, weekends have been anything but tranquil. Every Thursday, Friday, and Saturday from 6 PM to midnight, a rowdy crowd gathers outside one of the rental units. The noise is attributed to “a crowd that shows up” under the claim that only two people were initially invited, but it has escalated into a full-blown party scene, complete with loud music and raucous behavior.

The situation reached a boiling point recently, prompting the tenant to reach out for assistance. Just the previous week, the new property management had issued a notice reminding residents of town ordinances against noise after 10 PM. Despite this notice, the disruptions continued unabated. In a moment of irritation, the tenant decided to call the property management company to express their concerns about the escalating noise and lack of enforcement of the rules. Their expectation was that the manager would address the issue promptly.

However, the tenant was met with a starkly unhelpful response. The property manager’s retort of “What do you want me to do about it? You should be calling the police,” was not only dismissive but also left the tenant feeling unheard and unsupported. The abrupt ending of the conversation, with the manager hanging up, only added to the frustration. The tenant pondered whether they would have to take matters into their own hands by involving law enforcement multiple times a week, even though they suspected that the sheriff’s intervention might be equally ineffective.

The poster’s dilemma highlights a common contention in rental communities: the struggle for tenants to feel safe and comfortable in their homes when faced with disruptive neighbors. A situation that could be resolved through proper management and communication now rests on the shoulders of local law enforcement, whose hands might also be tied by limited responses to non-violent noise complaints.

Reactions to the tenant’s experience have varied, with many focusing on the apparent apathy of the property management. Some commenters emphasized the necessity of having a competent management team that could effectively enforce community rules and foster a sense of accountability among residents. Others pointed out the absurdity of a property manager suggesting that tenants should resort to the police rather than taking responsibility for maintaining a peaceful living environment.

Several readers sympathized with the tenant, reflecting on their own past experiences with noise complaints and unresponsive management. They expressed disbelief at how a situation like this could escalate without proper oversight. “This is exactly why I avoid renting from companies that frequently change management,” one user remarked, highlighting the inconsistency that often accompanies such transitions.

As the tenant grapples with their next steps, they face an unresolved tension between wanting to maintain harmony in their living environment and feeling compelled to take action against ongoing disturbances. The scenario serves as a poignant example of how crucial property management is in fostering a respectful communal living experience, and how easily that balance can be disrupted.

 

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